Terms, Cookies and Privacy Information Protecting Your Privacy
Terms
Terms and Conditions of Site Access
This World Wide Web Site (the "Site") is operated by Sandles Limited, a company registered under the Companies Acts in England (No.09075603) and having its registered office at 23 London Road, Downham Market, Norfolk, PE38 9BJ.
Copyright
All materials within the Site are the intellectual property of Sandles Limited. Such materials may not be copied or reproduced, save to the extent necessary to view the same on-line. However, you may print complete pages of the site to hard copy for your own personal use.
Privacy Policy
Sandles Ltd. (trading as Sandles Car Supermarket) is committed to protecting and respecting your privacy and will take appropriate measures to protect the processing of an individual’s personal data.
This policy is to explain what personal data we collect from you, how it will be used by us and why.
For the purpose of Data Protection Laws, the data controller is Sandles Limited, and we can be contacted by telephone on 01553 630052 or email sales@sandles.co.uk.
Our Data Protection Officer can be contacted by email at: laura@sandles.co.uk or by post at our registered address; Sandles Ltd. Leziate Drove, Pott Row, King's Lynn, Norfolk PE32 1DD. Our registration number is ZA024102.
What We Will Do with Your Data When You Apply
Before we provide services, goods or credit broking to you, we will need to collect certain details from you for the purpose of entering into an agreement with you, (for example, a service plan agreement), goods (for example, a sale agreement relating to a vehicle) or credit broking; administering any agreement with you; and in order to undertake checks for the purposes of preventing money laundering or to verify your identity.
If you access our website we collect information about your browsing experience, for the purposes of understanding and improving our website, customer experience and our products and services.
What We Share and Process
We will collect and process the following personal data about you:
Submitted Information: information you give us when making an application, this comprises of your name, date of birth, residential address and address history for the last three years, contact details such as an email address and telephone numbers, financial information, and employment details, to include your salary, employer name, address and duration of employment.
Device Information: information we collect about you and your device. Each time you use our website we will automatically collect technical information about your computer or other internet connected device including your internet protocol (IP) address browser type, domain names, access times and referring web site addresses. You may be able to disable the collection of some of this data through amending the web settings of your device or browser but doing so may impact the functionality of our website. Full details of our cookie policy can be found at www.sandles.co.uk.
Third Party Information: information we receive about you from third parties. This information may include your personal and financial information, your employer, or other person connected with your finance application), information about the vehicle you are purchasing which could include HPI and other security checks, credit information, such as previous applications, the conduct of accounts in your and your financial associate’s name (this is anyone linked to you for credit or finance purposes), any business accounts you have and public information such as County Court Judgments, bankruptcies and the Electoral Register.
We may combine Submitted Information with Third Party Information and may use both these categories of information and the combined information for the purposes set out below.
External Links
Sandles Limited does not hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through on a link on this site is outside of our control. You visit any external sites entirely at your own risk.
Disclaimer
This information in this site is intended for customers and prospective customers of Sandles Limited in the United Kingdom and may not be applicable to other jurisdictions. Sandles Limited will use reasonable endeavours to ensure that the contents of this Site are accurate and up to date. However, Sandles Limited reserves the right to change product prices and specifications at any time.
Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.
Sandles Limited reserve the right to change any of the above terms and conditions at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website immediately.
ADR (Alternative Dispute Resolution)
Where your complaint cannot be resolved, once you have exhausted our internal process you may refer the dispute to the following ADR processes.
1. Where your complaint does not relate to a financial service, the National Conciliation Service. For details telephone 01788 538317, or visit www.nationalconciliationservice.co.uk
2. Where your complaint relates to Financial services, the Financial Ombudsman Service. This service is free to use. telephone 0300 123 9 123 or visit www.financial-ombudsman.org.uk. Please note that with immediate effect, the FCA are introducing a 37-week pause (up to 25th September) in the requirement for firms and the FOS to provide a final response to consumers who have made a complaint within the normal 8-week timeframe. This is solely for motor finance firms and for relevant discretionary commission complaints.
3. Where any dispute cannot be resolved through ADR, this Purchase Order and Contract shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.